Debbie Cooper is passionate about providing people with a highly professional and personalised real estate service. “My goal is to build a referral business where the client experience is so good they just can’t help but tell all their friends.”
In just a few short months, the Nelson-based businesswoman has taken huge strides towards that goal. In November she launched her own company, Debbie Cooper Real Estate, and as a result of the extremely positive response, she has now introduced Trudee Clearwater to the business.
Trudee, a licensed salesperson, will be working alongside Debbie to ensure that every client they serve, sellers and buyers, has a great real estate experience. Trudee has spent 30 years in banking, much of that time helping clients in and out of homes. She worked with Debbie for about eight months last year. “I feel we’re very much like-minded professionals, extremely motivated and dedicated, and I believe that we both share the same vision of what exceptional customer service looks like,” says Trudee.
Having recently completed her agent qualification, Debbie has a wealth of knowledge and experience that instils confidence and puts her clients at ease. Her credentials include the last eight years working in real estate in Nelson including most recently managing real estate offices in Nelson and Blenheim. Before that she was with a luxury resort company, heading the team responsible for managing a portfolio of destination properties.
She’s now bringing all that experience to the table with the aim of building a boutique business which will continue to grow with other like-minded professionals. “It’s not a case of just growing the business, but also the reputation, and allowing others to enjoy what this brand can do for them.”
The words ‘Loyal for Life’ head up the company’s mission statement. “I know I have done a great job when I get calls from past clients who tell me they wouldn’t use anybody else. It’s an awesome feeling.”
Your referral means everything to us, as does our commitment to making sure that the credibility of your referral is upheld at all costs.”
Debbie’s attention to detail and emphasis on a bespoke, stress-free experience for each client has given rise to what she refers to as the DC Distinction. “It’s all about going that extra mile,” she says.
For example, for an out-of-town buyer coming to Nelson, Debbie may organise an airport pick-up and accommodation, and even arrange a restaurant booking. She provides a comprehensive insight into the region based on the needs of each buyer. Debbie can also provide home styling and preparation advice, put the client in touch with key people and oversee certain works for absentee sellers.
These and a number of other thoughtful services relating to buying and selling property – all designed to streamline and soften that sometimes stressful and abrasive process – are woven into the fabric of Debbie Cooper Real Estate.
The company covers the Nelson and Tasman region with Debbie’s niche market being mid to higher-end properties. With her background in the luxury property sector, Debbie sees this niche as a natural fit.
At the same time, Debbie insists on every client receiving the same high level of service and attention, no matter the value of their property.